Skill Verification Program
1. Background
Takamol specializes in providing various solutions to governmental, semi-governmental, private, for-profit, and non-profit sectors in Saudi Arabia. As the labor market in Saudi Arabia continues to flourish, Takamol looked to improve the skill level of workers, enhance productivity and limit the in-flow of unqualified workers into the labor market.
2. Client Requirements
Takamol saw that an automated system was needed to evaluate the skills of expatriate workers. The system was to allow participating companies to schedule an evaluation for employees at an authorized test center. Once employees had passed their evaluation, the system would continue to store their data and so that it could be accessed by any public user. The application would also need to integrate with Takamol’s existing database in order to extract company and employee information.
3. The Challenges
Since this was a new project for Takamol, the scope of work was not well defined and had been changed intermittently. Also, test center schedules were not standard and needed to be adjusted at the level of each and every test center.
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4. The Solutions
The eSpace team worked closely with the Takamol team to develop the Skills Verification Program (SVP). We had several meetings with Takamol to ensure all their requirements were met and that the application would adapt to their new needs.
The application allowed employers to book and pay to have their employees evaluated at the nearest test center. Employees would then visit the authorized test center and, using the same application, take the evaluation. The application automatically informs all involved parties if the employee has passed. Once an employee had been verified, the application would automatically save their information in its database so that it could be accessed by the public using the person’s Residence Number.
5. The Outcome
SVP met all of of Takamol’s needs and more. Using SVP, Takamol was able to monitor and control the skills of expatriate workers in Saudi Arabia and, hence, enhance the quality of services and stop the in-flow of unqualified workers.
