Ref: SM19, Q4, 2019 

eSpace, is looking for a solution-oriented Scrum Master. The applicant must be professional, proactive, detail-oriented and should be able to maintain impartiality, confidentiality and work ethics with an excellent ability to communicate with others.


  • Guiding the team and organisation on how to use Agile/Scrum practices and values to delight customers.

  • Guiding the team on how to get the most out of self-organisation.

  • Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.  

  • Assessing the Scrum Maturity of the team and organisation and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organisation.  

  • Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.  

  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.  

  • Facilitating getting the work done without coercion, assigning, or dictating the work.  

  • Facilitating discussion, decision making, and conflict resolution.  

  • Assisting with internal and external communication, improving transparency, and radiating information.  

  • Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog.  

  • Providing all support to the team using a servant leadership style whenever possible, and leading by example.  

  • Resolve conflicts that may arise in vacation requests if not agreed within team members in sprint planning.


Education and/or Experience

  • Experience as Scrum team member for at least 3 years for a software development team that was diligently applying Scrum principles, practices, and theory.

  • 1+ years of experience as Scrum Master.

  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

  • Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach(example: numerou Burndown technologies, various Retrospective formats, handling bugs, etc.).